About Us
At Aster Healthcare Services, LDA, we provide non‑clinical advocacy, navigation, and consultancy tailored to each person’s situation. Our team is committed to clarity, structure, and practical support, helping individuals, families, expats, and care providers move confidently through complex healthcare and social‑care systems.
We operate with discretion, cultural sensitivity, and a strong commitment to quality. Whether guiding someone through the Portuguese healthcare system, supporting a family with case organisation, or helping a provider strengthen their safeguarding and communication practices, our model is designed to be responsive, respectful, and future‑focused. By combining human connection with informed guidance, we deliver support that is both deeply personal and professionally robust.
Our Core Values
Guiding Principles
Compassion
We prioritise the well‑being of each person, offering guidance with empathy, understanding, and humanity.
Integrity
We work with transparency, honesty, and accountability, ensuring clients feel safe, respected, and informed.
Innovation
We use forward‑thinking approaches to improve clarity, efficiency, and the impact of our navigation and consultancy services.
Excellence
We are committed to delivering high‑quality guidance through continuous learning, best‑practice models, and structured processes.
Respect
We uphold the dignity, autonomy, and personal preferences of every individual we support.
Our Approach
At Aster Healthcare Services, we combine clear communication, structured guidance, and practical expertise to help clients navigate healthcare and social‑care systems with confidence. Our approach includes appointment support and preparation, terminology support, pathway mapping, safeguarding awareness, and coordination with licensed providers, ensuring clarity at every stage.
We also believe exceptional support comes from exceptional people. Through continuous professional development and a strong learning culture, we empower our team to provide informed, effective, and compassionate guidance that strengthens individuals, families, and the communities we serve.
Telephone
+351 936 375 151
Head Office
Portugal, Algarve
Rua dos Três Castelos, Ed.1
Torre Verde, Loja 7B
8500-353 Portimão